NVIDIA GeForce Experience does not update drivers. Everything about Nvidia drivers: Installation, errors and troubleshooting Problems after updating nvidia geforce drivers

03/09/2016, Wed, 15:06, Moscow time , Text: Sergey Popsulin

After updating the Nvidia driver, many users faced various issues. At least a few people have reported physical damage to the graphics card and power supply of their desktop PC.

Driver problems

Released on March 8, 2016, the new version of the Nvidia driver has caused problems for many users around the world. They reported this on various Internet resources.

The problems were varied. Some have lost the sound, others have lost their screens, and still others have lost performance. At least a few users reported physical damage to the graphics card and power supply in their desktop PC.

The smell of burning

“I was playing Tom Clancy’s The Division for about five minutes, when suddenly the computer went offline. No warnings. It was as if the power cord had been pulled out. It seemed that after that there was a faint smell of burning. I checked the motherboard, the power continues to be supplied to it ", - wrote the user blackmesa94 on the Reddit website, where 172 comments were collected per day.

“After installing a new version of the driver, the signal on my monitor began to disappear from time to time. Forced reboot helps. Then, while playing The Division, my computer suddenly shut down. I looked inside and found that my GeForce GTX 780 Ti was burnt out. Other components of the system remained intact. The processor and memory appear to be overheated. The fan was running at full speed ", - shared deC9r.

Photo: MSI GeForce 980 Ti

“I updated the driver and went to bed. I woke up because he smelled like burning. My PC turned to toast ... it looks like it was rebooting in a loop for eight hours straight. Damn it, I lost the power supply ... It's good at least that my 980 Ti video card remained intact, "- said a user on the Nvidia Internet forum katherine93.

The source of the problem

A number of users suggested that the problem may be related to the simultaneous connection of multiple monitors to the video card. However, other victims soon said they were using only one monitor.

Nvidia removed driver version 364.47 on the same day, which caused problems. Users were prompted to upgrade to version 364.51, which is in beta testing. If the specified user issues are not affected, it is recommended not to install any updates until a new version of the driver with Microsoft WHQL certification is released. By the way, the faulty driver also had such a certificate.

Nvidia reported that the problem was experienced by those users who chose the express installation option when updating the driver.

Updating drivers for NVIDIA video cards is voluntary and not always mandatory, but with the release of new software editions, we can get additional "goodies" in the form of better optimization, increased performance in some games and applications. In addition, various errors and shortcomings in the code are fixed in the latest versions.

This article will show you several ways to update your drivers. They are all “correct” and lead to the same results. If one does not work, and this happens, then you can try another.

Method 1: GeForce Experience

Before installing the downloaded driver, you need to make sure that the manufacturer's website contains newer software than the one installed on your system. This can be done by going to "Device Manager", where you should find your video adapter (see above), right-click on it and select "Properties".

Here in the tab "Driver" we see the software version and development date. It is the date that interests us. Now you can start looking.

After the download is complete, you can proceed to the installation, having previously closed all programs - they may interfere with the normal installation of the driver.

1. Launch the installer. In the first window, we will be asked to change the unpacking path. If you are not sure of the correctness of your actions, then we do not touch anything, just press OK.

   

2. We are waiting for the completion of copying the installation files.

   

3. Next, the Installation Wizard will check the system for the presence of the necessary hardware (video card) that is compatible with this edition.

   

4. The next installer window contains the license agreement, which must be accepted by clicking the button "I agree, continue".

   

5. The next step is to choose the type of installation. Here we also leave the default parameter and continue by clicking "Further".

   

6. Nothing else is required from us, the program itself will perform all the necessary actions and reboot the system. After the reboot, we will see a message about the successful installation.

   

That concludes your options for updating drivers for your NVIDIA graphics card. You can perform this operation 1 time in 2 - 3 months, following the appearance of fresh software on the official website or in the GeForce Experience program.

Read what to do if video driver update crashes in the game, the appearance of black marks on the screen, freezing or freezing of the picture, or the shutdown of the computer. Manufacturers NVIDIA and "AMD" release new driver updates for their graphics cards every month. They often improve the performance, color and capabilities of graphics cards, especially in the latest games. But there are also exceptions.

Content:

In most cases, installing an updated GPU driver will actually result in improvements. But sometimes updating the driver can lead to crashes in the game, black marks on the screen, freezing or freezing of the picture, and even to the shutdown of the computer. One such update actually messed up the job "Windows" and I had to completely restart my computer.

What if the latest driver update conflicts with your new game or installed system? The answer is pretty simple. You have several options: perform a clean install of the driver, revert to a previous version of the driver, or, in the most drastic way, completely reinstall your operating system.

Before starting work. Create a system restore point

Newest versions "Windows" allow to create restore point systems is a pre-saved image of your operating system that allows you to revert back to a running version of the system every time you install a new version of an application. This also applies to your graphics card driver. You can always manually create a system restore point if you are concerned that installing new drivers or applications might damage it. Or use the service of automatically creating a restore point.

Click the button "Start" or press the button "Windows" on your keyboard, select the tab "Options" and click the corresponding result. In the menu that opens on the tab "System protection" press the button "Create".

Think of any restore point name you like, for example "Before updating the driver 13.02.2018"... It is advisable to add the date of creation of the restore point to the description of the name. This will help you organize your notes. Click the button "Create" and your computer will save all installed programs and system settings.

The first way. Removing current drivers and reverting to a previous version

If the latest installed drivers do not work correctly, crash or slow down the system, then the easiest way to fix the problem is to uninstall them and reinstall the previous version of the drivers. First, download the latest driver that you know will work correctly. Use official sites to download NVIDIA or "AMD"- both companies maintain a database of drivers.

Once you've downloaded the older version, go to the settings menu and uninstall the installed version. To do this, press the button "Start", select the tab "Options ", enter parameters in the search bar "Installation and removal of programms"... In earlier versions "Windows" you can find this menu in the tab "Control Panel" In chapter "Programs and Features".

Driver package NVIDIA will be marked as "NVIDIA graphics driver"(including version number). For cards "AMD"- just like software "AMD"... Select an entry in the list of installed programs and applications, press the button "Delete" and follow the instructions on the screen. Once the uninstallation procedure is complete, you may need to restart your computer. Then the screen image may flicker or the screen settings may be using the wrong resolution.

After restarting your computer, open the installation file for the older version of the driver that you downloaded, start the installation process and follow the instructions. Upon completion, your computer should work as it did before installing the new version.

Second way. "Perform a clean install" driver

Alternatively, if the first option doesn't work, try using the function "Perform a clean install"... This installation will remove existing software (plus possible add-ons such as "PhysX" from NVIDIA), update all settings and install the latest driver. And in NVIDIA and in "AMD" you can choose this option to install drivers.

For NVIDIA, accept the terms of the license agreement, select "Custom installation", check the box "Perform a clean install" and press "Further"... After completing the driver installation, you will need to restart your computer.

For the installer "AMD" select item "Custom update", your driver version, then option "Clean install".

Again, you will likely see the screen flickering or adjusting its resolution several times during the installation process. After the installation is complete, restart your computer.

Third way. Use a restore point

If none of the above methods helped, then use a system restore point. You can use a system restore point created automatically or manually. The main thing is that the date of its creation was earlier than the date of installation of your problem drivers. However, try to choose the closest date, as all programs and applications installed after that date will disappear. Whichever restore point option you choose, changes will only be made to system files, and user files will remain unchanged.

V Windows 8 or Windows 10 press the button "Start", select the tab "Options", in the search bar, type "Create a restore point" and open the corresponding menu. This time press the button labeled "Restore" under the same heading (just above the middle of the menu). The program will open before you, follow the step-by-step instructions to return to the point of stable operation of your system.

Click on "Further", then select the desired restore point that you created earlier (or an earlier automatic version of a system restore point, if available). Confirm your choice by clicking the button "Further" again.

Click on "Ready" to start the recovery process. Your computer will restart and return to the previous point.

If your drivers are so corrupted that you can't even see the image on your monitor, you can try to download "Windows" in safe mode... In this mode, you will still have access to the system recovery program, even if your computer is not working at full capacity. If your motherboard contains active video outputs - a place to connect a monitor in addition to your discrete graphics card - you may have to connect directly to see what you are doing.

A radical way. Reinstallation "Windows"

If all else fails, you can always just reinstall the operating system "Windows" again. Obviously, this is not ideal. It will take quite a long time and you may lose some files after reinstalling the system. Anyway, it's better than nothing. It is also a good reminder that it is always advisable to have a reliable, up-to-date backup.

Later versions "Windows" pretty easy to install. If you purchased your computer with a preinstalled operating system, then it has a license code "Windows"... You can find it on your computer case. If not, the code will be in the set with the disc or instruction.

If you have tried all the options, but you still see that your computer crashes while working or using computer games, this may be a problem with the hardware of the video card itself. Here you will need to contact the service center for help to repair or replace it.

A program like NVIDIA GeForce Experience is always a faithful companion for owners of the appropriate graphics cards. However, it can be a little unpleasant when you suddenly have to face the fact that the software does not want to perform one of its most important functions - updating drivers. We'll have to figure out what to do with it, and how to get the program back to work.

GeForce Experience is a wide toolkit for servicing the interaction of a branded video card and computer games. The main function is to track the appearance of new drivers for the board, download and install them. All other possibilities are peripheral.

Thus, if the system ceases to fulfill its main responsibility, then a comprehensive study of the problem should be started. Since the functions of recording the process of games, optimization for computer parameters, etc. very often they also stop working, or the meaning in them is lost. For example, why require the program to adjust the parameters of a new action movie for your computer, if the main brakes and performance drops are corrected only by a video card patch.

The origins of the problem can be quite a lot, it is worth understanding the most frequent ones.

Reason 1: Outdated version of the program

The most common reason GF Exp refuses to update its drivers is that the program itself is out of date. Most often, software updates are reduced to optimizing the process of downloading and installing drivers, so without timely modernization, the system simply will not be able to perform its function.

Usually the program automatically updates itself at startup. Unfortunately, in some cases this may not happen. In such a situation, you should try to restart your computer. If this does not help, you should do everything manually.

After the installation is complete, you should try to run the program again. It should work properly.

Reason 2: Installation process failed

It can also happen such problems when, during the process of updating the driver, the system crashed for one reason or another. The installation did not complete properly, something was installed, something was not. If the user has not previously selected the option "Clean install", then the system usually rolls back to the previous healthy state and the problem is not created.

If the option was selected, then the system initially removes the old drivers that it plans to update. In this case, the system has to use the damaged installed software. Usually, in such a situation, one of the first parameters is the signature that the software is on the computer. As a result, the system does not diagnose that the drivers need to be updated or replaced, considering that everything added is up-to-date.

As a rule, installation on a cleaned computer is not a problem.

Reason 3: Failure of the driver

The problem is similar to the one above. Only in this case, the driver fails during operation under the influence of any factors. In this case, there may be a problem reading the version signature and GE Experience is unable to update the system.

The solution is the same - remove everything, and then reinstall the driver along with all accompanying software.

Reason 4: Problems of the official website

It may also be that the NVIDIA site is down at the moment. Most often this happens during technical work. Of course, downloading drivers from here also cannot be done.

There is only one way out in this situation - you need to wait for the site to work again. It rarely fails for a long time, usually it takes no more than an hour to wait.

Reason 5: User technical problems

In the last place, it is worth considering a certain range of problems that come from the user's computer, and this does not allow the drivers to properly update.

1. Virus activity

   Some viruses can make malicious adjustments to the registry, which in their own way can affect the recognition of the driver version. As a result, the system cannot determine the relevance of the installed software, and is not updated.

2. Outdated graphics card

   Some older versions of video cards from NVIDIA may lose support, and therefore the drivers simply stop coming out.

   Solution: either accept this fact, or buy a new video card of the current model. The second option is, of course, preferable.

Conclusion

In the end, it should be said that it is very important to update the drivers for the video card in a timely manner. Even if the user does not devote too much time to computer games, the developers still often shove into each new patch, albeit small, but in their own way important elements of optimizing the device's operation. So the computer almost always starts working, maybe imperceptibly, but still better.

Description: Drivers for a video card are also not unimportant, especially if you are a gamer.

First of all, nvidia drivers dramatically improve the visualization and system performance in terms of video, images, etc.

In particular, not only gamers need to keep track of new versions of this software, but also, for example, 3D designers.

That is, it is worth updating the system software even if you are the most primitive user and do nothing but surf the Internet and watch videos on.

This is how you improve the picture quality on your device.

What are Nvidia drivers?

What exactly is it? It is the same program as there are hundreds of others on your computer.

You just don't see its work - all processes are carried out offline.

True, when you have just purchased a new video card, and the image on your PC is far from ideal, you start to think that it is probably worth installing something.

These are the drivers that provide stable and well-coordinated work.

They are some kind of helpers who show your OS what to do and how. In fact, this same software controls the rendering processes.

In general, it is worth downloading updates to video cards for the following reasons:

• the power of the graphics processor improves, especially if you purchased it relatively recently (then the effect is very noticeable);
• the work of the power consumption system is improved by reducing the heating of the internal components of the computer. For a laptop, this also means more offline performance. Besides, the noise of coolers becomes less noticeable;
• playback, video processing and work with graphic elements becomes faster and better.

Drivers are needed for any operating system, but, of course, there will be some peculiarities of their installation on different OS. And, unfortunately, the list of errors will be different too.

How to install?

• automatically - this mostly happens with USB sticks. For efficient work, it installs the necessary software and you can use your device.
• via a disk - the package bundle often contains a disk with all the necessary programs. True, nowadays not all laptops have a floppy drive. In this case, it is worth referring to the last method presented below.
• using the Internet - go to the official website of your video card. There should definitely be a special section where you can update your computer. The only thing to ask in advance is what series and model your device has. Downloading "someone else's" software threatens with various troubles.

In general, it takes the most time to download the updated software, check the version and model of your own.

So the installation after all these shenanigans seems as easy as shelling pears. The procedure is typical.

How do I know which video card I have?

The easiest way to check this is with the "Device Manager".

To get there, right-click on "My computer", "Properties" .

In the tab that opens, you will find the very same dispatcher. That menu will have a section "Video adapters", where the name and model of your video card will be displayed.

Based on this, you can safely download updated software. The main thing is to avoid fraudulent sites, it is better to download everything from official resources.

In the case of Nvidia, go to that company's website.

There will be a special section called “Drivers”.

You can select the required model manually or perform autosearch. You can download updates not only to, but also to.

In the case of Apple products, this method will not work.

By the way, in order to keep up with technical progress, you can subscribe to Nvidia's page for alerts.

They will come to your mail when a new version of the software is released specifically for your video card.

Before proceeding with the installation, make sure of the following:

• you have disabled utilities like "download accelerator";
• you've disabled your antivirus (make sure it doesn't just go into the background)
• you uninstalled the previous drivers through the control panel.

These few steps will help you save a lot of hassle during and after installation.

For example, a non-disabled antivirus is sometimes the culprit for an installation error. So it is better not to disdain with preventive methods.

Useful information:

To completely remove the drivers, we recommend using the program. The program not only removes the drivers themselves from the device, but also destroys the registry keys, as well as residual files that often remain after the system deletion of files.

Nvidia Forceware Display Driver

Nevertheless, let's take a closer look at working with the installer.

It will appear after running the downloaded exe-installer. Do not press many times in a row, if a new window does not appear immediately, wait a little.

After that, the program will specify where you would like to save the unpacked installation.

This is usually a temporary option, you will not need it after installation.

In addition, the program itself can provide you with a potential site. It is better to remember it so that you do not look for it later.

Moreover, the data in the folder will be almost a gigabyte. And, in fact, no one needs this data afterwards. Feel free to remove them after installing the Nvidia update.

As a rule, unpacking the installation archive takes no more than five minutes.

The ForceWare installation wizard then starts automatically.

He will check the compatibility of the system in order to avoid serious problems in the future. The procedure also does not last long. Upon completion, accept the license agreement.

By the way, if you did not download the drivers from the official site, take note that these updates are absolutely free.

Do not be fooled by scammers if you are asked for money for installation.

What could go wrong

Of course, no workflow is complete without problems and errors.

Development of new software including.

Often, after the release of a new version of drivers, you have to deal with various complaints. Let's consider what users have to deal with most often.

The most common problems with outdated drivers are:

• the installed game does not open;
• the computer is turned off by the "blue screen of death";
• programs and games are constantly taking off;
• I can't connect a TV via HDMI or another connector;
• the laptop does not turn off, it is also impossible to switch to sleep mode.

Basic Nvidia drivers errors

The error "NVIDIA Windows Kernel Mode Driver has stopped responding" has come across every gamer at least once.

This is usually due to congestion. This is the reason for the inoperability of the computer.

A problem arises either during the game, or at the very beginning.

However, there are also strange cases where you just watch a movie, in fact, and do not touch anything. And then the show ended with a crashed error with the driver version.

There are several options for solving this problem.

One of them is a software update. That is, remove all previous drivers and reinstall the required one. You can play it safe and install a previous version that worked fine for you.

Alternatively, you can try updating DirectX. It is already vital for gamers, the game certainly won't work without it.

Now watch when the error crashes. If at the beginning of the download of the game, then most likely you need to update DirectX.

It is better to download DirectX only from Microsoft, it is also the official source.

This way you minimize the risk of harming your computer. In addition, this software is usually located in the installed games folder. It is called "Redist".

Nvidia windows kernel mode driver

The Nvidia video driver error “windows kernel mode driver” is much more serious.

She speaks not only about any malfunctions in the program, but also about overheating, breakdowns of the video card.

The last option can be discarded only by examining the video card board. Remove it carefully, blow through the contacts, wipe it and put it back.

Download and install the program to check the temperature of the video card.

If your number is below 80 ° C, you can calm down. Everything is okay. If the temperature is higher, then check the thermal grease. Maybe it's time to change it.

Most often, physical damage is the reason for such an error to pop up.

Restored?

To get started, you can simply reinstall it from the official site. You can also just turn off the player itself for a while.

Here is an error with code 43 already indicating a problem with the device driver.

In principle, this happens quite often. Drivers are also updated with considerable speed, respectively, the settings sometimes go astray, and the hardware does not always pull.

If you do not know what to do with this “exclamation point” near Device Manager, you can try the following measures:

1. Download the necessary programs and drivers from the official site. In the case of video cards from NVidia, this is WHQL. For other devices, follow the analogy.
2. Remove the old driver in Device Manager.
3. Completely remove the previously installed software (NVIDIA Control Panel or AMD Catalyst Software) in the "Control Panel", then select "Programs and Features".
4. Clean up the registry. It is better to do this through some program.
5. Reboot your computer.
6. Install the driver and software.

These few steps should resolve the error.

Nvidia installer crash

Sometimes there is a problem with the installation itself. This is usually solved quite simply - by removing all drivers and related to the video card.

After downloading the software, restart your computer. Moreover, just in case, turn off the Internet connection.

Once the computer turns on, start the installation. In most cases, the error will disappear and you can safely update your software.

Of course, things don't always go smoothly. This can happen when after installation your screen turns black and nothing is displayed. Don't panic right away, wait ten minutes.

If everything is still black, press Windows Key + R.

Unfortunately, you will not see anything, but even this way you need to type shutdown / r on the English keyboard. Then click Enter.

Do not wait long, ten seconds, press Enter again.

In theory, the computer should now start a reboot itself and subsequently work.

However, if your device does not do this on its own, help it - hold the on / off button until the system turns off.