I can't remember the contact's phone number. How to restore VK without a phone number: restore the page without problems. How to restore a VKontakte page if you forgot your username and password

How to restore a page in VK (VKontakte) if you forgot your username and password is not an easy question, but conscientious users can return their profile. The article describes step-by-step instructions on how to get your account back if you lose your email, phone and / or password.

I forgot my access code, what should I do?

A fairly common problem is how to restore a page in VK if you forgot your password; solved in a few mouse clicks. This will require:

• Open a social network (in a browser or application).
• On the login page select "Forgot login details".
• Enter login - phone number or email associated with the profile.
• The phone will receive a one-time code, it must be entered in a special field.
• A form will open in which the service will ask you to enter a new password twice.

Since this algorithm is not suitable for everyone, the developers have provided other scenarios.

Data is forgotten and there is no access to the phone: how to return an account

It’s a little more difficult to restore the VKontakte page if you forgot your password, and the phone is lost or simply out of reach. But the developers have foreseen this situation, to restore access you will need:

• Open mobile app.

In the online version, there is no function to return an account if the user remembers the login - either restoring only the password is available, or restoring the profile if the login data is completely lost. In order not to use the mobile application, you can use the instructions, “How to restore a VKontakte page if you don’t remember your username and password”, which is located in the section below.

• Click "Forgot login details".

• Enter the phone or email that was used to register the page.

• The service will ask for the last name specified in the account.

• At the stage when the service will offer to send a one-time code to the phone, you need to click "No access to number".

• Enter a link to your profile.

A form will open asking you to enter a contact mobile, as well as remember the old password and login (email and phone number). If the user does not remember this, the service will ask the user to take a picture next to a piece of paper on which a unique code is indicated (3 minutes are given for the picture).

Based on the results of filling, an application will be generated.

After you manage to enter your profile, at a convenient one for you. This will save you time in the future.

I don't remember anything - how to recover my account

Well, the last option, when you need to recover your VKontakte password, if you don’t remember your login and password - the function is available both in the mobile application and in the online version.

This will require:

• On the authorization start page, tap "Forgot password", and then "Can't provide this information".

• If the user does not remember any old data, the application will report a missed password - you must agree to send the application. The online version of the social network in this case will offer to fill out an extended application form - you must click the appropriate link.

The application will ask you to take a picture with a piece of paper that contains a password that is unique for each application (3 minutes are given for the picture). The online version will ask you to take a picture next to the PC against the background of the completed application (you will need a high-quality picture).

Therefore, you can restore the VK page if you forgot your login and / or password, either using your phone number and email (the old ones will do), or using a snapshot. it is impossible to restore if the login data is lost.

You can restore the VK page in different ways, depending on how exactly it was lost (deleted or blocked). Below are step-by-step instructions for recovery in each case. In case they cannot, the article presents an alternative method. If it does not help you, then be sure to write to us in the comments and we will consider your problem personally.

What to do if the profile is deleted

If you deleted your VK page, then you can restore it within 7 months. You don’t need to pay any money for restoration - if you see such a request on the page, then know that this is a scam.

Check your system for viruses to get rid of notifications that a profile is blocked and you need to pay to unblock it.

To restore your VK page:

After pressing the "Restore" button again, you can fully use your VK account again - all friends, messages, records and other information from the page will remain untouched.

What to do if the account is blocked

If the VK page was not just deleted, but blocked for sending spam or other suspicious activity, then you can restore it using a special form.

The service will automatically find a page that matches the requirements you specified. If the correct account is found, click "Yes, this is the right page" to regain access to the profile. A message with a code will be sent to the number associated with the profile. Enter it and click "Change password". If there is no access to the phone or the message does not come, then click on the link "Click here".

A small three-point questionnaire will appear - if you fill it out, you can return your page by linking it to another phone number. You need:

1. Specify another number to which the VK account will be linked.
2. Write the login by which you used to visit your page before (number or email address).
3. Enter the old password (you can leave this field blank).

Account recovery is possible only if your profile contains your photos. Anonymous pages without photos are difficult to return, even if you provide full information about the old password and login.

If the profile is blocked for violating the rules of the site, then the specific reason and expiration date of the ban will be indicated in the blocking information. Until the end of this period, access to the page cannot be returned.. If you did not violate the rules (your page was hacked and used by third parties), then report this to the support service - the procedure for contacting will be discussed in detail below.

What to do if the username and password are lost

The form described above will allow you to restore your VK page if you forgot your username and password from it. This is a fairly common problem among users, so the Vkontakte administration has made the procedure as simple as possible, but safe - you can only restore your page, you won’t be able to get access to someone else’s account.

The page was found, but in order to restore it, you will have to send a request in which you must specify the old number, the available number, and the password for the account. If your profile contains your photos, then you can do without a password, but then there is a chance that the VKontakte administration will reject your request.

Alternative method

If the profile was hacked and then blocked for actions that violate the VK rules, you can’t remember your login (password) or you can’t find your account address, then try to restore access directly through the VK support service.

Note: You need to be logged in to use this feature. If you decide to create a new page for the appeal, in no case link it to the same number as the old one, otherwise you risk losing access to the old account. You can open a support page from another person's profile - this will be safer.

There are more and more sites and social services in which you need to register, and remembering passwords for them is becoming more and more difficult. Therefore, it is not surprising if one day you find that you have forgotten your password to access VKontakte. What to do? Recover the VKontakte password using the functions built into the social network, which we will discuss in this article. You can also look at articles and.

Password recovery via phone

If a phone is linked to your VKontakte account, you need to go to access recovery page, enter your number and click Next. A pop-up window will appear asking you to enter the security code shown in the picture.

After that, for reliability, you will be asked to enter the last name under which you are registered on VKontakte, and then they will show the user page found and ask if it is you. After confirmation, an SMS will be sent to your phone with a code that you will need to enter in order to regain access to the page.

Recovery via email

VKontakte also allows you to recover a password without a phone. On the access recovery page, enter your username or email address to recover your VKontakte password via mail. You, again, will be asked to enter the security code from the picture and confirm that the page found is yours, and after that they will send you a link to reset your password by mail. Follow the link you received, enter your email address and new password (twice), and then click the "Change Password" button.

Login and password recovery

If you have a particularly difficult case and you do not remember either your login or password, you will have to use the access recovery service. In the same way, you can return access to your account even if it was hacked.

To do this, you need to know the address of your VKontakte page. Enter it

How to enter VK if you forgot your login? I don't remember him. How to find out? There is a solution! Now let's figure it out.

Usually your login is a phone number

Your VK login is usually your phone number, on which you registered the page. For example, 89211234567. If you have this number at hand, then there is no problem. I remember the password, I don’t remember the login - then I enter the number as a login, enter the password and go to the page. Just do not forget to enter the country code at the beginning of your number - for example, Russian numbers should have the number 8 or 7 at the beginning, and in total there should be 11 digits in the number. Try logging in through the start page Logging in is the easiest.

Is it possible to enter VK without a login? No, because the login determines who exactly enters, and the password proves that this is exactly that person, and not someone else.

Even if you forgot your password, you can order a recovery code via SMS to your number and get access to the page (you just have to come up with a new password). Here is an instruction on how to do this: Restoring access to VKontakte. Then you will enter the VKontakte website with your number as a login and a new password.

What if you forgot your phone number?

If you forgot the number with which you entered VK, then most likely you no longer have this number. Try to remember. Ask your friends - maybe he stayed on their phone or in a notebook. If you can’t find out, then if too much time has not passed since you didn’t have a number, it is recommended first recovery method - click here: .

In the event that an email address is attached to the page, you can specify it when recovering the password - then VK will show part of the digits of the number that is the login. This will help you remember it.

Forgot both username and password

If you cannot remember your login, or if you have forgotten both your login and password, you will have to restore access. There are two ways, both here: Restoring access without a phone. The first one is recommended as it is easier and faster. Not everyone will be able to restore the second way (read the necessary conditions there), it is more difficult and will take much more time.

There are no other ways. Only you can restore the page. It is useless to write somewhere and ask to restore it. Nobody will do it for you. Such rules. Only you yourself and only these two ways.

How to delete an old page if you forgot your username and password?

What is the most reliable way to enter VK?

The most reliable way to log in is the "Login" start page (address site). This is a well-known and time-tested site that has been helping people since 2010. You can access VK and other sites with one click. And there are some interesting additional features.

Every day, thousands of VK users face the problem of accessing their profiles. Their pages on the social network are hacked, blocked, deleted. To correct the situation, it is often enough to enter a verification code sent via SMS. But what if the mobile number is unavailable for some reason, or the hacker has already managed to change it? Let's consider both situations in more detail.

SIM card recovery

The easiest way to return a page on a social network is to restore a SIM card. If the number was issued to you or your friend / relative, contact the communication salon for help. Do not forget to take your passport so that the employee of the mobile operator can easily identify you.

Note! If a SIM card was bought in one region, and you are trying to restore it while in another, the operator may refuse to provide you with the service. In this case, it remains either to go to the region of issue on your own, or to order courier delivery.

Instructions for restoring access to the page without a phone

If the page was stolen by an attacker (who changed the number associated with it), or for some reason it was not possible to restore the SIM card, use one of the methods below

Option number 1. We create a request for restoration

• Let's move on link.
• In the window that opens, specify the address of the page to which access is lost, click "Next".
• Verify that the correct profile is displayed. If not, look for it through the search.
• Enter the phone number to which you have access, and to which the operator will send an SMS notification.
• Click "Next" and fill out the form provided.
• We send the application and wait for the decision of the specialist.

The main disadvantage of the described method is that only those who have clear photographs on the page by which the user can be uniquely identified can use it. The rest of the applications receive template replies.

Option number 2. We turn to those support

To quickly go to the application creation page, you can use direct link or do the following:

• We go to VKontakte from another page (you can create a new one, you can ask a friend for help).
• Go to the "Help" section (in the design of 2018, it was removed to the drop-down list under the profile picture in the upper right corner of the page).
• In the window that opens, type "How do I ask a question to Support?", And then "This does not solve my problem."
• A list of three items appears, in which we are interested in the last "I still have questions", and then "Ask a question".

The method is good because you can leave an application, even for those whose page was originally fake. One way or another, they will answer you, although (in the case of a positive decision) they can forcibly change contact information to correspond to reality.

Let's say right away that the described method works only for those pages where the user's real data is indicated and there are his photos. If you have lost access to the "fake" page, immediately skip to the last paragraph.

So, in order to restore access to the page:

• Describe the problem in as much detail as possible.
• Enter your details.
• Attach a recent photo against the background of the application.
• If there have been changes on the page (photos have been deleted) or some information has become outdated (you have changed your last name, but left the same on the page), do not forget to mention this in the description.

As a rule, this information is enough, but sometimes a consultant requests a scan of a passport or other document to clarify controversial issues.

What to do if the photo is uploaded in poor quality

One of the main weaknesses of the VKontakte mobile application is the loading of images. The quality is cut so much that it’s impossible to make out anything at all on an initially not very good photo. So that when contacting those. support this fact did not play against you, we do the following:

• Click on the gear icon.
• Open the "Basic" tab.
• We find the "Media" section and turn off the "Compress sent photos" function.

If you encounter a similar problem while working in a browser, follow these recommendations:

• Open a photo in Photoshop.
• Sequentially click "File" - "Save for WEB".
• In the window that opens, set the settings, as in the screenshot, and click "done".

Uploading an image on VKontakte is better as a document, or by manually dragging and dropping (because the standard uploader also cuts the quality).

Why was my application rejected? What to do in such a case

Those. support does not always solve the situation in favor of the applicant. Often, applications are rejected for the following reasons:

• There are no photographs on the page that can uniquely identify its owner.

If all your photos are in the "Saved" / "Photos from the wall" album, or you have not uploaded them to your profile, specialists will not be able to verify that the request came from the profile owner (even if you have a passport scan).

What to do: attach to the application your photo against the background of the appeal and links to photos in the albums of friends where the page is marked. Emphasize that the marks were made before you lost access to the page.

• The information provided on the page is not enough to identify the user

Filling out the profile incompletely, you risk getting into a situation where it will be impossible to uniquely link this profile to your page. Only the first and last name will not be enough, since the owner of the page may turn out to be your full relative.

What to do: if the refusal followed precisely for this reason, send the consultant scans of documents confirming the information available on the page. For example, if the school and the year of graduation are indicated - a certificate, the first place of work - a scan of a work book, etc.

• The information on the page is not correct.

Many users hide their real names and surnames, preferring to use pseudonyms. Therefore, if you are known as “Abvgdeyka Abvgdeykovna” on a social network, it will be difficult to prove your rights to the page.

What to do: in most cases, such applications are rejected by default. However, you can try to convince the tech. support by pointing out some facts that no one but the true owner of the page could know. For example, write the names of people on the list of hidden friends, mention the contents of hidden albums, list who you corresponded with on one of the days, or something else.