Mac won't open word files. Automatic updates for Office for Mac. Removing icons from the Dock

I've already been approached by several people with a problem running Word on OS X Yosemite, which came out a couple of days ago. The problem is that Microsoft Office was not fully ready for Apple's new operating system. But everything is solved with the help of an update!

What to do if Word doesn't work on Mac

So, if Word does not work on Mac and an error occurs, then you need to download the latest update for Office. You can do this in 2 ways:

Check for updates to Office Mac

Checking for updates
Manual check for updates

After that, the search for updates will begin and the installation of what is found will be offered.

As soon as the update is downloaded, the installation will automatically begin, where you will need to click on Next several times and agree to the rules 🙂

Manually installing an Office Mac update

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If spare parts are available, up to 85% percent of complex repairs can be completed in 1-2 days. Modular repairs take much less time. The site indicates the approximate duration of any repair.

Warranty and Liability

A warranty should be given for any repair. Everything is described on the site and in the documents. A guarantee is self-confidence and respect for you. A 3-6 month warranty is good and enough. It is needed to check the quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that you will be helped.

Half the success in Apple repair is the quality and reliability of spare parts, so a good service works directly with suppliers, there are always several reliable channels and a warehouse with proven spare parts for current models so that you do not have to waste extra time.

Free diagnostics

This is very important and has already become a rule of good form for the service center. Diagnosis is the most difficult and important part of the repair, but you should not pay a dime for it, even if you do not repair the device after it.

Service repair and delivery

A good service values ​​your time, so it offers free shipping. And for the same reason, repairs are carried out only in the workshop of the service center: it can be done correctly and according to technology only at a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient in order to be in time before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

The reputation of professionals consists of several points

Age and experience of the company

Reliable and experienced service is known for a long time.
If a company has been on the market for many years, and it has managed to establish itself as an expert, they turn to it, write about it, recommend it. We know what we are talking about, since 98% of incoming devices in the SC are restored.
We are trusted and passed on complex cases to other service centers.

How many masters in the directions

If you are always waiting for several engineers for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken care of immediately.
2. You give Macbook repair to an expert specifically in the field of Mac repairs. He knows all the secrets of these devices

technical literacy

If you ask a question, the specialist must answer it as accurately as possible.
To give you an idea of ​​what you need.
Will try to solve the problem. In most cases, from the description, you can understand what happened and how to fix the problem.

Excel for Office 365 for Mac Word for Office 365 for Mac Outlook for Office 365 for Mac PowerPoint for Office 365 for Mac Office 2019 for Mac Excel 2019 for Mac OneNote for Mac PowerPoint 2019 for Mac Word 2019 for Mac Office for business Office 365 for home Office 365 Small Business Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac Office 2016 for Mac Word for Mac 2011 Excel for Mac 2011 Outlook for Mac 2011 PowerPoint for Mac 2011 Lync for Mac 2011 Communicator for Mac 2011 Office 365 for Mac Outlook 2019 for Mac Less

Microsoft Automatic Updates keeps your copy of Office up to date with the latest fixes and improvements. If you're an Office 365 subscriber, you'll also get all the new features and tools.

Set up automatic updates (Microsoft)

Update Office from the Mac App Store

If you downloaded Office from the Mac App Store and turned on automatic updates, your apps will update automatically. But you can also download updates manually:

open Mac App Store from the panel Dock or applications Finder.

Click Updates on the left side of the menu.

Click Update All or click the button Refresh next to the apps that need to be updated.

Early Access with the Office Insider Program

You can join the Office for Mac Insider Program to be the first to get access to the latest in Office. To do this, just check the box Join the Office Insider Program for early access to new releases. What is the Office Insider Program?

Learn more about automatic updates (Microsoft)

Need help with Microsoft Automatic Updates?

Troubleshooting automatic updates (Microsoft)

If you're having problems using Microsoft Automatic Updates, use these troubleshooting steps.

open safari and download the latest version of Microsoft Automatic Updates.

open Finder. Press the COMMAND keys+SHIFT+H.

Select folders Library > PrivilegedHelperTools and make sure the file com.microsoft.autoupdate.helpertool eat. Run automatic updates (Microsoft).

If the file is missing, download the Microsoft AutoUpdate Tool again from the link above.

Office is up to date but subscription management features don't appear

If you previously made a one-time purchase of Office on a Mac and are now an Office 365 subscriber but don't see certain subscription management features, it might be because your copy of Office is still using a one-time purchase license instead of a subscription. See Delete Office license files from a Mac for help.

Last year, the American corporation Microsoft finally released the long-awaited office suite Office 2016, which Mac owners have been waiting for for five whole years. As you know, the previous package for working with documents entered the market back in 2011 and was completely deprived of support for Retina displays in Apple computers. The modern office suite Microsoft Office 2016 for Mac boasts full native support for ultra-clear screens, a well-thought-out interface, rich functionality and a more advanced update system.

Immediately after installing the Microsoft Office 2016 office suite on a MacBook, iMac, Mac Pro, or Mac mini, a message appears on the screen prompting you to specify whether updates should be installed manually or automatically. By default, the checkbox is on manual, so many users of "apple" computers simply click this moment and press the "Next" button. This is fraught with the fact that in the future the most popular office suite in the world will have to be updated manually, and not everyone knows how to do this. Regular installation of updates is a necessity, since the final product that will be created or edited in them directly depends on the reliability and performance of the software.

How do I update Microsoft Office 2016 for Mac to the latest version?

Step 1: Launch any application from the office suite - Word, Excel or PowerPoint. In the top bar, select the "Help" menu and in the pop-up menu go to the "Check for Updates" section.

Step 2: A window will appear on your Mac screen asking you to choose how you want to install updates. Select "Manual" and click the "Check for updates" button in the lower right corner.

Step 3: A window will appear asking you to install an update for the Microsoft AutoUpdate application, which is responsible for updating the entire Office 2016. Check the box and click "Install". Following this, after a few seconds, the standard procedure for installing the Microsoft AutoUpdate program will appear on the display. Her need to go through.

Step 4: After updating the AutoUpdate application to the latest version in the Microsoft Office 2016 office suite, a menu will automatically appear asking you to specify how updates are installed. Select "Check manually" and click on "Check for updates" again.

Step 5: If everything was done correctly before, then a list of updates available for installation will be displayed on the Mac screen. We mark the necessary checkboxes and click "Install". The download process will start. It can last about an hour, but it all depends on the power of a particular computer and the speed of your Internet connection.

Step 6: As soon as the scale turns completely blue, and a message like “Update completed successfully” appears on the screen, you can safely click “Finish” and start using the most current build of Word, Excel and PowerPoint applications.

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Use the Remove2011 tool to completely remove Office for Mac 2011.

1. Download and run the Remove2011 tool

2. Run the Remove2011 tool

Remove2011 and select command Open. Click again Open to confirm the action.

Type the letter Y and press ENTER to continue.

Enter your local administrator password on your Mac and press ENTER. When you enter the password, it is not displayed.

Note: If you have any Office for Mac 2011 application open, a warning will appear. Type the letter Y and press ENTER to force close the app and continue uninstalling.

When the message appears …completed(…completed), close this window and proceed to the next section.

3. Run the dockutil tool

Go back to the folder Remove2011-master.

Hold down the CONTROL key and click the file dockutil and select command Open. Click again Open, to continue.

The tool will start automatically. When everything is ready, a message will appear Process completed(process completed).

4. Removing icons from the Dock

If you have Office for Mac 2011 icons in the Dock, right-click each one.

Select items Parameters > Remove from Dock.

Everything is ready! You have completely uninstalled Office for Mac 2011 from your Mac.

Uninstall Office for Mac 2011 manually

The following steps can be performed automatically as described above. However, if you want to uninstall applications manually without using a dedicated tool, follow these steps.

Yes, I want to delete Office for Mac 2011 files manually.

Training

You must be logged in as an administrator. If you're using a personal Mac, you've probably already done this.

Note: If you're using a Mac on a corporate network, ask your IT department to help you sign in as an administrator.

Make sure in cart there is nothing worth saving.

There are several objects that need to be removed. This article describes the removal of each of them step by step.

Important: The location of some files depends on whether Service Pack 2 (SP2) is installed. To test this, open Word and select "About Word" from the Word menu. If the version number is 14.2.0 or later, you have SP2 installed and should follow the instructions.

Step 1: Remove the Microsoft Office 2011 folder

Select Teams Go > Programs.

Drag folder Microsoft Office 2011 in shopping cart.

Note: Deleting preferences in the following way will delete any customizations you have made, such as changes to toolbars and dictionaries or keyboard shortcuts that you have created.

Step 2: Remove com.microsoft files from Library > Preferences folders

Click Go while holding down the key OPTION.

Note: Why do you need to hold down the OPTION key? The Library folder is hidden and pressing this key opens it.

Select Personal and open the folder Library.

open Settings and sort files and folders alphabetically.

Note: If you have Office 2016 for Mac installed on your computer, DO NOT delete the file com.microsoft.autoupdate2.plist.

Drag to shopping cart com.microsoft.

Still in settings open ByHost directory and drag and drop all files whose names start with " com.microsoft" in basket.

If you have previously created custom templates that you would like to keep, copy them to another folder before continuing.

Return to library, open Application Support > Microsoft and drag the folder office in basket.

Step 3: Remove com.microsoft.office.licensing files from Computer > Library folders

Select Go > A computer

Macintosh HD.

Click Library > LaunchDaemons and drag com.microsoft.office.licensing.helper.plist in shopping cart.

Go back to the folder Library, open Settings and drag com.microsoft.office.licensing.plist in shopping cart.

Return to library open PrivilegedHelperTools. Drag com.microsoft.office.licensing.helper in basket.

Note: If you have Office 2016 for Mac installed on your computer, DO NOT delete files whose names contain the characters "V2". These files are specific to Office 2016 for Mac.

On the menu Apple select item Reload.

Step 4: Remove Microsoft folders and Office 2011 files

Select Go > A computer and double-click the hard drive icon.

By default, the hard drive is named Macintosh HD.

Open folder Library, and then click Software support.

Drag folder Microsoft in shopping cart.

A warning:

Go back to the folder Library, open Fonts and drag the folder Microsoft in shopping cart.

Go back to the folder Library and open Notifications. Drag to shopping cart all files whose names begin with Office2011_.

Note:

Finder click Empty trash.

On the menu Apple select item Reload.

Step 5: Move to the desktop and rename the Microsoft User Data folder

Select Go > A computer and double-click the hard drive icon.

By default, the hard drive is named Macintosh HD.

Open folder Library, and then click Software support.

Drag folder Microsoft in shopping cart.

A warning: If you have the Microsoft Silverlight plugin installed, you may need to reinstall it after deleting this folder. Go to this site to reinstall Microsoft Silverlight.

Go back to the folder Library, open Fonts and drag the folder Microsoft in shopping cart.

Go back to the folder Library and open Notifications. Drag to shopping cart all files whose names begin with Office2011_.

Note: They are not always on the computer.

Make sure you can delete all files and folders in the Recycle Bin. On the menu Finder click Empty trash.

On the menu Apple select item Reload.

Step 6: Remove Office application icons

Holding down a key CONTROL, click the Office application icon (for example, Microsoft Word) in the Dock. Perform this action for each corresponding icon on the panel.

Select Parameters > Remove from Dock.