The laptop does not load windows 10. Windows does not load after installing updates. Removing an OS from the selection menu

  • 26.01.2022

The stable operation of a personal computer or laptop depends on the health of the operating system, for which updates appear at regular intervals. But for Windows 10 users, a problem has appeared, which is as follows: after updating Windows 10, the system does not start. Several reasons can lead to reluctance to turn on. The first thing to do is to figure out what exactly caused the problem.

Causes of not loading Windows 10

The lack of loading of the operating system is visible on the black screen of the display. This is accompanied by the absence of:

  • cursor on the screen;
  • responses to keystrokes on the keyboard.

There can be two reasons for this:

  1. Failure of the video card or integrated video chip.
  2. Malicious software missed by the antivirus.

Video system hardware failure

One of the reasons for the lack of a graphical interface on the laptop display is the setting in the graphics settings of a second monitor to which the signal is transmitted. The impression is that the computer is faulty, although in fact everything is in order. To troubleshoot the problem, you need to do the following:

Virus in operating system

Malicious software missed by antivirus, even such as Kaspersky, leads to the replacement of the executable file responsible for the standard boot. To solve the problem, you need to do the following:

Windows 10 not working after update

After installing an update, Windows 10 does not work and requires a reboot or power off to reset. In this case, you can roll back to the original settings. This option is only suitable if the function of creating restore points is not disabled on the computer. For this you need:

  1. Reboot the operating system using the "Reset" button.
  2. During the transition to loading the BIOS, press the "F8" key. This will launch the recovery menu.
  3. Select "Diagnostics" from the menu that appears.
  4. The "Advanced Settings" window will appear, in which select "System Restore".
  5. In the information window that appears, click "Next".
  6. The system will prompt you to select an up-to-date restore point. Click "Next". In the future, you need to agree to the rollback.

Windows 10 freezes after update

After using a computer or laptop for some time, it starts to freeze or take a long time to boot. This is due to the many programs that run automatically along with the operating system.. To remove them from startup, you can use diagnostic and cleaning programs or boot your computer in safe mode to avoid loading unnecessary services and drivers:

This procedure significantly reduces the system startup time. You can also clean the system of various garbage that accumulates when starting and stopping software and surfing the Internet. If Windows does not start after installing Windows 10, then the reason for this may be a damaged or faulty operating system. This eliminates the incompatibility of computer components, because before starting the installation, a compatibility check is performed.

New operating system. It has an updated interface. Not everyone can get used to it. However, support for Windows 7 is now ending. And users have to switch to the "eight" and "ten". It is not difficult to guess that the new operating system often encounters crashes and malfunctions. What to do if suddenly a person does not start "Windows 10"? How to solve a similar problem? We will explore these issues further. In fact, if you follow some guidelines, the phenomenon can be removed once and for all.

Sources of all troubles

Windows 10 not working? There can be many reasons for this phenomenon. And it is often difficult to identify them.

In practice, problems with starting the operating system arise due to:

  • driver damage;
  • equipment conflicts;
  • hardware incompatibility;
  • PC virus infection;
  • the presence of a large amount of information on the computer;
  • processor overload;
  • system failures;
  • critical errors;
  • equipment damage.

In fact, finding the true cause of the failure can be problematic. Windows 10 won't start? What to do? It all depends on the specific situation. Below we will consider the most common scenarios for the development of events.

Update

Many users complain that they do not start "Windows 10" after the update. They try to eliminate such situations, but no one is immune from them. Microsoft does sometimes release updates that cause problems with starting operating systems.

How to fix the situation? If Windows 10 does not start after the update, the user will either have to roll back the OS or completely reinstall it. The first option is the most preferred. We will stop on it.

Rolling back Windows 10 updates is done like this:

  1. To restart a computer.
  2. While turning on the machine, press F8.
  3. Click on the "Diagnostics" menu item.
  4. Go to the "Recovery" add-in.

You can just sit and wait for the operating system to roll back itself. As soon as all the necessary manipulations are carried out, the computer will restart. Further, the OS will have to work in full force.

System Restore

But sometimes these actions do not help. The user still gets a black screen when loading Windows 10. What should I do?

The user can select a restore point for the entire operating system. This trick is effective for update-related crashes. It is not suitable for critical errors.

So, to restore Windows 10, you will need:

  1. Turn on the computer and at the time of system boot press F8.
  2. Go to "Diagnostics" - "Advanced options".
  3. Select a restore point.
  4. Wait a few minutes.

All of the above steps will roll back the operating system to the selected date. Usually the process takes only a few minutes, but sometimes you have to wait longer.

Fast decision

Why won't Windows 10 start? Sometimes the most common system failures become the reason for this. They lead to what the user sees

How to fix the situation? The first thing the user must do is to restart the operating system. For example, turning off and on the computer. If the cause is a system failure, Windows will start successfully.

Video

Windows 10 won't start? Many users face this problem. In some cases, when loading the operating system, a black screen occurs, but the sounds "behind the scenes" are heard.

This phenomenon indicates problems with the video card. You will have to remove it and replace it. After that, the operating system will work again. You can take the computer to a service center and report your suspicions. The wizard will check the performance of the video card and help you fix the problem.

BIOS

Black screen when loading Windows 10? This may be due to broken BIOS settings. The only correct solution is to roll back the parameters.

This can be done either using the BIOS menu, or by pressing a special switch on the motherboard. The simplest solution is to de-energize the battery in the computer. It is enough to take it out for a few seconds and insert it back.

Security

Windows 10 won't start? Black screen appears again and again? It will help to start in safe mode. This option works well if the cause of the failure lies in the drivers.

Necessary:

  1. Restart OS.
  2. Press F8 and enter the diagnostic menu.
  3. Select "Advanced Options" - "Download Options" - "Restart".
  4. Press F4.

That's all. After the above manipulations, Windows 10 Safe Mode will automatically start. With it, you can remove drivers, as well as roll back the OS.

Viruses

What if the user suspects that his computer is infected? You will have to check the OS for viruses. But if the system does not boot, it will not be so easy to do this.

To bring the idea to life, the user must:

  1. Enter Windows 10 Safe Mode with Network Drivers.
  2. Launch antivirus.
  3. Scan the system.
  4. Remove all potentially dangerous objects. Clean up infected files (if possible).
  5. Restart OS.

If everything is done correctly, then the computer will work. The disadvantage of this technique is that viruses often completely destroy the operating system. And after removing them, you have to reinstall Windows.

Register to help

Black screen when loading Windows 10? Each user may encounter system registry errors. They lead to the fact that the OS does not boot. This is a rather unpleasant phenomenon, but it can be dealt with.

It is advisable to use additional software. We are talking about the CCleaner program. With its help, automatic cleaning and restoration of the PC registry is performed.

Would need:

  1. Start Windows 10 in safe mode (with drivers).
  2. Launch CCleaner.
  3. Click on "Analyze", then on "Cleanup".
  4. Open the "Registry" tab.
  5. Click on "Check".
  6. Wait for the operation to complete.

As practice shows, after restoring the registry, the user will again be able to enjoy the operating system from Microsoft. Experienced users are able to use the command line to bring ideas to life.

Incompatibility and conflicts

Windows 10 is a completely new operating system. She is facing incompatibility of old hardware. And therefore, when the OS boots, a black screen occurs. In some cases, you can see the text with an error on it. The corresponding inscription will help determine what exactly and with what conflicts.

It is easy to guess that to fix the problem, it is enough to replace incompatible devices. It is advisable to install Windows 10 on new computers. And choose hardware that is compatible with the mentioned software. Then such a scenario will not bother the user.

Too slow

Windows 10 won't start? Is your operating system running and loading too slowly? In this case, you will have to scan your computer for viruses. They are not here? Then you need to clean the registry. Is your PC still slow? If the user is confident in the power of the computer, you will have to debug the OS.

Usually it comes down to the following manipulations:

  • open the "Task Manager" and in the "Autorun" section disable the bulk of the programs;
  • remove all unnecessary software;
  • get rid of obsolete and unnecessary files (with emptying the trash);
  • defragment the hard drive (you can do with cleaning and restoring the registry).

As a rule, all this helps to speed up the computer. And then the operating system will load and respond to user requests very quickly.

Conclusion

We found out why Windows 10 does not start in one case or another. We managed to deal with the bulk of failures and malfunctions. Now the solution of the task will not cause trouble.

If you can’t find out what is the reason for the black screen in Windows 10, you will have to take the computer to a service center. The car will be fixed there as soon as possible. If the OS does not contain any important data, the user can use the installation disk and reinstall the system. This is one of the most effective tricks.

Windows 10 boot problem may occur for a variety of reasons. One of them is damage to the standard bootloader Windows Boot Manager, which is responsible for the actual launch of the "dozens". This usually happens when several operating systems are installed on the computer and we unsuccessfully removed one of them. There are other reasons as well. In these cases, immediately after the start screen, instead of the Windows logo, an inscription about the impossibility of loading the OS appears (for example, “An operating system wasn’t found”) and a lot of other text in full screen on a black background.

If it's a boot sector corruption, then you can try automatically repair Windows 10 bootloader using media with an ISO image of the version of Windows 10 installed on the computer (flash drive or DVD). There are other ways (for example, through the command line, again when starting from a USB flash drive with an ISO image), but personally, in all cases, it was the simple option described below that helped me - so why look for complex paths where simple ones can work?

To automatically repair the Windows 10 bootloader, so that our operating system restarted, you need to boot from a flash drive. How exactly to do this, you need to look specifically for each computer. For example, when I start, I need to press F12, and then select a USB flash drive with a clean image of Windows 10 from the list and the computer will boot from it. You can set the flash drive as a priority boot device in the BIOS (or UEFI). if something is not clear, then on the Internet you can find boot options from removable media for your specific model of computer or laptop.

Automatic recovery of the bootloader using an ISO image of Windows 10 (from a USB flash drive, DVD)

After starting from a USB drive, after a while a screen will appear, as in the picture below. We click on it "Next", as about the usual clean installation of Windows 10.

But in the next step, we need to choose NOT “Install”, but “ System Restore».

Now select the following action: Troubleshooting».

In the next menu, go to " Extra options».

We select our operating system (it is not always suggested to do this - sometimes recovery starts bypassing this stage.)

As a rule, in the end, Windows 10 still starts as it should. And this indicates that the bootloader is restored.

If restore Windows 10 bootloader automatically If it doesn't work, then you should try to do it using the command line.

Windows 10 is an imperfect system and problems are common in it, especially when installing updates. There are a lot of errors and ways to solve them. First of all, it all depends on at what stage the problem arose and whether it was accompanied by a code. We will consider all possible cases.

Computer stuck during update

If the computer freezes while updating Windows 10, you need to find the cause of the problem and fix it. To do this, you need to interrupt the system update.

First you need to make sure that the computer is really frozen. If nothing changes at all for 15 minutes or some actions are repeated cyclically for the third time, the computer can be considered frozen.

How to abort an update

If the update has begun to install, most likely you will not be able to simply restart the computer and return it to normal: each reboot will retry the installation. This problem does not always occur, but very often. If you encounter it, you must first interrupt the system update, and only then eliminate the cause of the problem:

  1. Restart your computer in one of the following ways:
    • press the reset button;
    • hold down the power button for 5 seconds to turn off the computer, and then turn it on;
    • turn off the computer from the network and turn it on again.
  2. When you turn it on, immediately press the F8 key.
  3. Click on the "Safe Mode with Command Prompt" option on the system boot option selection screen.

    Select "Safe Mode with Command Prompt"

  4. Open the start menu after the system starts, type cmd and open Command Prompt as administrator.

    Open "Command Prompt" as administrator after system startup

  5. Enter the following commands in sequence:
  6. Restart your computer. The system will start up normally.
  7. After fixing the cause of the problem, enter the same commands, but replace the word "stop" with "start".

How to eliminate the cause of the freeze

There can be many reasons for getting stuck on receiving updates. In most cases, you will see an error code message after 15 minutes of inactivity. What to do in such cases is described at the end of the article. However, it happens that no message appears, and the computer continues endless attempts. We will consider the most popular cases of these.

Stuck at the stage "Getting updates"

If you've been seeing the "Getting Updates" screen with no progress for about 15 minutes, don't wait any longer. This error is caused by a service conflict. All you have to do is disable Windows Automatic Updates and start checking for updates manually.

  1. Press the key combination Ctrl + Shift + Esc. If the "Task Manager" opens in a simplified view, click "Details".

    If "Task Manager" opens in a simplified view, click "More"

  2. Go to the "Services" tab and click on the "Open Services" button.

    Click on the "Open Services" button

  3. Find the Windows Update service and open it.

    Open the Windows Update service

  4. Select the startup type "Disabled", click on the "Stop" button if it is active, and confirm the changes made. After that, the updates should install without problems.

    Select the startup type "Disabled" and click on the "Stop" button

Video: How to disable the Windows Update service

Stuck at 30 - 39%

If you are upgrading from Windows 7, 8, or 8.1, this step will download the updates.

Russia is big, and there are almost no Microsot servers in it. In this regard, the download speed of some packages is very slow. You may have to wait up to 24 hours for the entire update to download.

The first step is to run the Update Center diagnostics to exclude an attempt to download packages from a non-working server. To do this, press the key combination Win + R, enter the command msdt / id WindowsUpdateDiagnostic and click OK.

Press the key combination Win + R, enter the command msdt / id WindowsUpdateDiagnostic and click "OK"

Also try updating your current version of Windows (without upgrading to Windows 10). When finished, try running the Windows 10 upgrade again.

If that doesn't work, you have 2 options:

  • put the update at night and wait until it ends;
  • use an alternative update method, for example, download the Windows 10 image (from the official website or torrent) and update from it.

Video: what to do with an endless upgrade to Windows 10

Stuck at 44%

Update 1511 had a similar bug for some time. It is caused by a conflict with the memory card. The bug in this service pack has been fixed for a long time, but if you somehow encountered it, you have 2 options:

  • remove the SD card from the computer;
  • Update via Windows Update.

If this does not help you, free up 20 GB of free disk space with the system.

Computer freezes after update

As is the case with problems during the upgrade process, most likely you will see one of the code errors, the solution to which is described below. But this does not always happen. In any case, the first thing you need to do is get out of the hung state. You can do this in the same way as when freezing during the update process: press F8 when turning on the computer and select "Safe Mode with Command Prompt".

If you did not see the error code, try all the following methods in turn.

Getting information about an error

Before fixing the problem, it is worth trying to find out a little information about the error that has occurred:

  1. Open the Control Panel. You can find it by searching in the start menu.

    Open the "Control Panel" via the "Start" menu

  2. Select the "Small Icons" view method and open the "Administration" section.

    Open the "Administration" section

  3. Open Event Viewer.

    Open Event Viewer

  4. In the left pane, expand the Windows Logs category and open the System log.
  5. In the list that opens, you will find all system errors. They will have a red icon. Pay attention to the column "Event ID". With it, you can find out the error code and use the individual method for eliminating it, which is described in the table below.

    Errors will have a red icon

Video: Event Viewer and Windows Logs

Resolving conflicts

The most common cause of freezing is incorrect transfer of Start menu settings and Windows Search service from a previous version of Windows. The result of such an error is a conflict with key system services, which prevents the system from starting.

  1. Open the start menu, type "services" and open the found utility.

    Open the Services utility

  2. In the window that opens, find the Windows Search service and open it.

    Open the Windows Search service

  3. Select the startup type as "Disabled" and click the "Stop" button if it is active. Then click "OK".

    Disable the Windows Search service

  4. Open "Registry Editor". It can be found by searching for "regedit" in the Start menu.

    Open the "Registry Editor" via the "Start" menu

  5. Copy the path HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AppXSvc into the address bar and press Enter.

    Go to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AppXSvc

  6. On the right side of the window, open the Start or Start option.

    Open the Start option

  7. Set the value to "4" and click "OK".

    Set the value to "4" and click "OK"

  8. Try restarting your computer in normal mode. Perhaps the steps you have taken will help you.

User change

Start menu settings and Windows Search services are the most common causes of conflicts, but there may be others. There is not enough time or energy to search and fix every possible problem. It would be more intelligent to reset all changes, and the easiest way to do this is by creating a new user.

  1. Go to the Options window. This can be done through the key combination Win + I or the gear in the Start menu.

    Go to the "Options" window

  2. Open the "Accounts" section.

    Open the "Accounts" section

  3. Open the "Family and other people" tab and click on the "Add user ..." button.

    Click on the "Add User..." button

  4. Click on the "I have no data..." button.

    Click on the button "I have no data..."

  5. Click the "Add User..." button.

    Click on the inscription "Add user ..."

  6. Enter a name for the new account and confirm its creation.

    Enter a name for the new account and confirm its creation

  7. Click on the created account and click the "Change account type" button.

    Click the "Change Account Type" button

  8. Select the type "Administrator" and click "OK".

    Select the type "Administrator" and click "OK"

  9. Try restarting your computer in normal mode. If everything is fine, you will see a selection of accounts.

Video: How to create an administrator account in Windows 10

Removing an update

If changing the account does not help, you will have to roll back the updates. After that, you can try to update the system again.

  1. Go to "Control Panel" and open "Uninstall a program".

    Open "Uninstall a program" in "Control Panel"

  2. In the left part of the window, click on the inscription "View installed updates".

    Click on "View installed updates"

  3. Based on the date, remove the latest installed updates.

    Remove the latest installed updates

Video: How to uninstall an update in Windows 10

System Restore

This is an extreme way to solve the problem. It is equivalent to a complete system reinstall.

  1. Press the Win + I key combination to open the Settings window and open the Update and Security section.

    Call the "Settings" window and open the "Update and Security" section

  2. Go to the "Recovery" tab and click "Start".

    Go to the "Recovery" tab and click "Start"

  3. In the next window, select "Keep my files" and do whatever the system asks you to do.

Video: how to reset Windows 10 to system settings

Black screen problem

The problem of the black screen is worth highlighting separately. If the display does not show anything, then this does not mean that your computer is frozen. Press Alt + F4 and then Enter. Now there are 2 scenarios:

  • if the computer does not turn off, wait half an hour to exclude a protracted update, and proceed with system recovery, as described above;
  • if the computer turns off, you have a problem playing the picture. Do all of the following in order.

Switching between monitors

The most common reason for this problem is the incorrect definition of the main monitor. If you have a TV connected, the system can set it as the main one even before it downloads the necessary drivers for it to work. Even if there is only one monitor, try this method. Before downloading all the necessary drivers, errors can be very strange.

  1. If you have multiple monitors connected, disable all but the main one and try restarting your computer.
  2. Press the key combination Win + P, then the down arrow key and Enter. This is switching between monitors.

Disabling fast startup

Accelerated startup implies the delayed inclusion of some system components and the neglect of preliminary analysis. This can cause an "invisible" monitor.

  1. Reboot your computer in safe mode (press F8 while turning it on).

    Restart your computer in safe mode

  2. Open the "Control Panel" and go to the "System and Security" category.

    Open the "Control Panel" and go to the "System and Security" category

  3. Click on the "Setting the functions of the power buttons" button.

    Click on the button "Setting the functions of the power buttons"

  4. Click on the inscription "Changing settings ...", uncheck the quick launch and confirm the changes made.

    Click on the inscription "Change settings ...", uncheck the quick launch and confirm the changes

  5. Try restarting your computer in normal mode.

Video: How to disable fast startup in Windows 10

Resetting an incorrect video card driver

Maybe Windows 10 or you installed the wrong driver. There can be many variations of errors with a video card driver. You need to try several ways to install it: with the removal of the old driver, manually and automatically.

  1. Reboot your computer in safe mode (how to do this was described above), open the "Control Panel" and go to the "Hardware and Sound" section.

    Open Control Panel and go to Hardware and Sound

  2. Click on the inscription "Device Manager".

    Click on the inscription "Device Manager"

  3. Open the "Display adapters" group, right-click on your video card and go to its properties.

    Right click on the video card and go to its properties

  4. In the "Diver" tab, click on the "Rollback" button. This is driver removal. Try restarting your computer in normal mode and check the result.

    In the "Diver" tab, click on the "Rollback" button

  5. Install the driver again. Open "Device Manager" again, right-click on the video card and select "Update Driver". The graphics card may be in the "Other devices" group.

    Right-click on the graphics card and select "Update Driver"

  6. First of all, try the automatic driver update. If the update is not found or the error occurs again, download the driver from the manufacturer's website and use the manual installation.

    Try the automatic driver update first.

  7. With manual installation, you just need to specify the path to the folder with the driver. The checkbox for "Include subfolders" should be active.

    With manual installation, you just need to specify the path to the folder with the driver

Video: How to update your graphics card driver in Windows 10

Errors with code, their causes and solutions

Here we list all the errors with the code that are associated with the Windows 10 update. Most of them are solved quite simply and do not need detailed instructions. An extreme way, which is not mentioned in the table, is a complete reinstallation of Windows 10. If all else fails, use it and install the latest version right away to avoid a problematic update.

Instead of "0x" in the error code, "WindowsUpdate_" may be written.

Table: Update related errors

Error codesCauseSolutions
  • 0x0000005C;
  • 0xC1900200 - 0x20008;
  • 0xC1900202 - 0x20008.
  • lack of computer resources;
  • non-compliance of hardware with minimum system requirements;
  • incorrect recognition of computer components.
  • update BIOS.
  • 0x80070003 - 0x20007;
  • 0x80D02002.
No internet connection.
  • update in a different way.
  • 0x8007002C - 0x4000D;
  • 0x800b0109;
  • 0x80240fff.
  • system files are corrupted;
  • access error.
  • turn off the firewall;
  • disable antivirus;
  • do a defrag.
0x8007002C - 0x4001C.
  • antivirus aggression;
  • computer component conflict.
  • disable antivirus;
  • check your computer for viruses;
  • update your drivers.
0x80070070 - 0x50011.Lack of free hard disk space.Free up space on your hard drive.
0x80070103.Trying to install an older driver.
  • hide the error window and continue installation;
  • download the official drivers from the manufacturer's website and install them;
  • reconnect the problem component in the "Device Manager".
  • 0x8007025D - 0x2000C;
  • 0x80073712;
  • 0x80240031;
  • 0xC0000428.
  • the update package or system image is damaged;
  • Unable to verify digital signature.
  • update in another way;
  • download the image from another source.
  • 0x80070542;
  • 0x80080005.
Difficulty reading the package.
  • wait 5 minutes;
  • clear the C:\windows\SoftwareDistribution folder;
  • update in a different way.
0x800705b4.
  • no internet connection;
  • problems with DNS;
  • The driver for the video card is outdated;
  • lack of files in the "Update Center".
  • check your internet connection;
  • check DNS;
  • update in another way;
  • update the driver for the video card;
  • 0x80070652;
  • 0x8e5e03fb.
  • another program is installed;
  • there is another more important process going on;
  • system priorities are violated.
  • wait for the installation to complete;
  • restart your computer;
  • check your computer for viruses;
  • check the registry for errors;
  • Open Command Prompt as administrator and run sfc /scannow.
0x80072ee2.
  • no internet connection (time expired);
  • invalid request to the server.
  • check your internet connection;
  • install the KB836941 fix pack (download from the official Microsoft website);
  • turn off the firewall.
0x800F0922.
  • failed to connect to the Microsoft server;
  • too much ping
  • region error.
  • check your internet connection;
  • turn off the firewall;
  • disable VPN.
  • 0x800F0923;
  • 0xC1900208 - 0x4000C;
  • 0xC1900208 - 1047526904.
Incompatibility of the update with the installed software.
  • check your computer for viruses;
  • check the registry for errors;
  • remove all unnecessary programs;
  • reinstall Windows.
  • 0x80200056;
  • 0x80240020;
  • 0x80246007;
  • 0xC1900106.
  • the computer was restarted during the update;
  • the update process has been interrupted.
  • try updating again;
  • disable antivirus;
  • clear the lists of scheduled tasks and startup, then restart the computer;
  • delete the C:\Windows\SoftwareDistribution\Download and C:\$WINDOWS~BT folders.
0x80240017.The update is not available for your system version.Update Windows through the "Update Center".
0x8024402f.Time set incorrectly.
  • check if the time set on the computer is correct;
  • open servises.msc (via start menu search) and enable Windows Time Service.
0x80246017.Lack of rights.
  • activate the "Administrator" account and repeat everything through it;
  • check your computer for viruses.
0x80248007.
  • lack of files in the "Update Center";
  • problems with the license agreement of the "Update Center".
  • open the "Command Prompt" as an administrator and run the command net start msiserver;
  • restart "Update Center".
0xC0000001.
  • you are in a virtual environment;
  • file system error.
  • exit the virtual environment;
  • open "Command Prompt" as an administrator and run the command chkdsk / fc :;
  • open Command Prompt as administrator and run sfc /scannow;
  • check the registry for errors.
0xC000021A.Sudden stop of an important process.Install the KB969028 hotfix package (download from the official Microsoft website).
  • 0xC1900101 - 0x20004;
  • 0xC1900101 - 0x2000B;
  • 0xC1900101 - 0x2000C;
  • 0xC1900101 - 0x20017;
  • 0xC1900101 - 0x30018;
  • 0xC1900101 - 0x3000D;
  • 0xC1900101 - 0x4000D;
  • 0xC1900101 - 0x40017.
Rollback to a previous version of the system for one of the following reasons:
  • conflict with drivers;
  • conflict with one of the components;
  • conflict with one of the connected devices;
  • "iron" does not support the new version of the system.
  • make sure your PC meets the minimum requirements for Windows 10;
  • turn off the Wi-Fi module (Samsung laptops);
  • turn off all the devices you can (printer, smartphone, etc.);
  • if you use a mouse or keyboard with its own driver, temporarily replace them with simpler ones;
  • update drivers;
  • remove all drivers that were manually installed;
  • update BIOS.

Complex solutions

Some of the methods listed in the table are complex. Let's take a look at those that might be difficult.

Reconnecting a problematic component

To disable, for example, a Wi-Fi module, it is not at all necessary to open the computer. Almost any component can be reconnected through the "Task Manager".

  1. Right-click on the Start Menu and select Device Manager. It can also be found through the search or in the "Control Panel".

    Right click on the start menu and select "Device Manager"

  2. Right-click on the problematic component and select "Disable device".

    Disable the problematic component

  3. Turn the device back on in the same way.

    Turn on the problematic component

Clearing Scheduled Tasks and Startup Lists

If an unwanted process is included in the startup list, its presence may be equivalent to the presence of a virus on your computer. A scheduled task to start this process can have a similar effect.

Regular Windows 10 tools may be useless. It is better to immediately use the program CCleaner.

  1. Download, install and run CCleaner.
  2. Open the "Service" section and the "Startup" subsection.

    Open the "Service" section and the "Startup" subsection

  3. Select all processes in the list (Ctrl + A) and disable them.

    Select all processes in the list and disable them

  4. Go to the "Scheduled Tasks" tab and cancel them all in the same way. After restart your computer.

    Select all tasks in the list and cancel them

Video: How to disable auto-start applications using CCleaner

Disabling the firewall

Windows Firewall - built-in system protection. It is not an antivirus, but it can prevent certain processes from accessing the Internet or restrict access to important files. Sometimes the firewall makes mistakes, as a result of which one of the system processes may be restricted.

  1. Open the "Control Panel", go to the "System and Security" category and open "Windows Firewall".

    Open "Windows Firewall"

  2. In the left part of the window, click on the inscription "Enable and disable ...".

    Click on the inscription "Turn on and off ..."

  3. Check both boxes "Disable ..." and click "OK".

    Check both items "Disable ..." and click "OK"

Video: How to turn off the firewall in Windows 10

Restart "Update Center"

As a result of the operation of the "Update Center", critical errors may occur that will interfere with the main processes of this service. Restarting the system does not always help to solve a similar problem; restarting the Update Center itself will be more reliable.

  1. Press the Win + R keyboard shortcut to bring up the Run window, type services.msc and press Enter.

    In the Run window, type the command to call the services and press Enter

  2. Scroll down the list and open the Windows Update service.

    Click "Fix Marked"

Video: how to clean the registry manually and with CCleaner

Alternative ways to update

Due to various circumstances, updating Windows 10 in the usual way may not be possible. Among the ways that can help in such cases, two can be distinguished:


DNS check

The Internet connection is not always the cause of the Microsoft server connection problem. Sometimes the error lies in the flown DNS settings.

Select "Obtain DNS server address automatically" and click "OK"

Activation of the "Administrator" account

The "Administrator" account and an account with administrator rights are two different things. There is only one "administrator" on the computer and it has more possibilities than an account with administrator rights. The Administrator account is disabled by default.

  1. Open the Start menu, type lusrmgr.msc and press Enter.

    Uncheck "Disable Account" and click "OK"

Video: How to activate an Administrator account in Windows 10

Windows 10 update stuck is a common event, but this problem is solved quite simply. Not all cases are unambiguous, but in extreme cases, everything can be fixed by simply removing updates.

Having installed the next update on the tenth Windows, the user often encounters a situation where, after turning off the computer, it stops loading. In this guide, we will offer several options on what to do if Windows 10 does not start after updating.

Remove the update through safe mode

The first thing to do is to remove the update after which the system stopped turning on. But how to do that? You can try to start in safe mode and uninstall.
This mode is a special boot option, using which you can boot the OS without drivers, in a minimal configuration.

SafeMode is commonly used by professionals to troubleshoot various system health issues.

To boot your PC in safe mode you will need:

  1. After Windows 10 tries to automatically restore the system, it will display a message stating that this failed and prompt you to go to the partition additional options.
  2. Select it and in the next window click "Troubleshooting" .
  3. After that we choose.
  4. We click on the button "Reload" .
  5. Press button 4 on the keyboard to select the simple safe mode.

After the computer boots in this mode, you will need to uninstall the latest updates. To do this, do the following:

  1. Click on the button "Start" and go to "Parameters" or use the keyboard shortcut Win+I .
  2. Go to section "Update and Security" .
  3. After that in "Windows Update" and further in .
  4. Click "View Update History" .
  5. Open the link there.
  6. A list of installed updates will appear.
  7. Find the most recent ones by sorting by installation date and delete them.
  8. Confirm your action by clicking on the button "Yes" .

If you need to remove a large update, for example from the series Creators Update, then the operation will look a little different:



You will be prompted to download and install the latest updates and see if they fix the problem.

The uninstall process will begin, and eventually the system will be returned to a state where the update was not yet installed.

System Rollback to Restore Windows

If for some reason you cannot remove updates using the above methods, then you can try to roll back the system using a restore point, which is usually created automatically before each update.


Using a boot disk or flash drive

To boot using the installation disk, you will need to connect it to the computer and press the button during boot. F2 (for laptops) or F8 . This will bring up a menu in which the user will need to select the drive from which the computer will boot. Check the DVD drive or flash drive and click "Enter" . Next, a window will appear on the monitor where you need to select the option. Watch from hard drive

After that, you will be taken to the same menu that was described in the previous version of the system rollback. If you have a backup, then you can restore Windows using it or use auxiliary utilities - for example. It can restore the bootloader and the reserved system partition. To do this, you will need to launch the command prompt and specify on which drive the Windows folder is located. Usually this is drive C or D.

At the command line, enter the following text:

BCDbootC:\Windows(Where C is the drive on which Windows is installed).


In most cases, this will be enough to fix the error. But in addition, you can update the boot records of the disk and the backup partition.
To do this, enter the following command:

We are waiting for a message about the completion of the operation and enter the second command:

In addition, you can run the system file recovery program by typing sfc.exe and pressing "Enter" . The operation will last long enough and it is strongly not recommended to interrupt this process.

If the described methods did not help you, then only remains. We hope that these methods will help you return your computer to working condition. Good luck!